services
I. contact center services
Our Contact Center business solutions are tailor made and cost-efficient and cover all Europe as well as Russia. Katrium is specialized in multilingual inbound and outbound calls including versatile virtual services. Katrium is highly qualified to also work as a subcontracting Contact Center on an international level.
Inbound
  • Inbound
  • Multilingual technical support
  • Switch board
  • Conference and event registration
Outbound
  • Appointment booking
  • Customer care and retention
  • B2B and B2C telemarketing –services
  • Quantitative and qualitative interviews
  • Customer surveys
  • Event marketing
Virtual services
  • Email-response services
  • Web-moderator
  • Live chat-answering services
  • Secretary services
katrium services inbound outbpund vitrual services