I. contact center services
Our Contact Center business solutions are tailor made and cost-efficient and cover all
Europe as well as Russia. Katrium is specialized in multilingual inbound and outbound
calls including versatile virtual services. Katrium is highly qualified to also work as a
subcontracting Contact Center on an international level.
Inbound
- Inbound
- Multilingual technical support
- Switch board
- Conference and event registration
- Appointment booking
- Customer care and retention
- B2B and B2C telemarketing –services
- Quantitative and qualitative interviews
- Customer surveys
- Event marketing
- Email-response services
- Web-moderator
- Live chat-answering services
- Secretary services


